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Old 8th December 2019, 15:22   #58054  |  Link
Klaus1189
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Join Date: Feb 2015
Location: Bavaria
Posts: 1,667
The issue only appears when when the HDMI port is labeled as PC (PC Icon) if you want to get 4:4:4 color on the Samsung, and 60 Hz is fine, but 50 Hz for sure and maybe others are affected, too, I told Samsung that they should check it too.
After the HDMI port is labled to PC, switch the TV off and on again and then the issue appears, you can also switch to "TV" of input selection and back to HDMI port, then the issue also appears. This hole thing did reqire some testing but I did a factory reset, to be sure I am not crazy, but aftea few trial and error I knew whats going on and wrote an polite Email to Samsung, made clear that I am not an average user, more a power user who knows what he's doing and a polite person called me to made a call back meeting to a specialist of Samsung, who was sure, that there is no problem, but they can make screenshots when you allow them to go on your TV and I showed him the AV settings of a Settop box (it's only a small TV in bedroom, but affected since 1290) he soon got that there is an issue becuase I had still the Q9FN which was on still on 1270, because I capped the LAN cable, turned it then on and turned off auto update and had luck there was still 1270 on it and for the meeting I showed him the exactly same things like on the small one, and there it worked all perfect and he wrote a very detailed error decription for the devs on Samsung, so the devs can see when the issue appears. I am pretty sure that will get fixed soon.
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