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It means that you don't have tools\mkvmerge.exe or it didn't do its work.
264 files are the most important ones so in case of (such) failure you can use them with mkvmerge gui, add your original audio and get your final file.
If you get only the .264 file it means that you 1st need to test and then rely on overnight processing. No refunding here.
Try again those unsuccessful files. Use "trim end" (while having slider moved to like 5% of your movie duration) and see what will happen.
Do you have full and latest uncropMKV package downloaded?
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