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Old 26th October 2020, 19:16   #1  |  Link
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Join Date: Dec 2019
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DDR4 Ram Problem

Hi there i have just bought a new stick of DDR4 32gb ram PC4 - 21300 (DDR4 2666) for my pc but im getting no signal everytime i try and load windows

i have an asus prime b350 plus motherboard with 4 ram slots and a ryzen 7 processor and i currently have 2 sticks or 8gb ram and it supports this ram and supports 64gb

I started with the ram in with the old ram nothing happened so i took the old ram out and still nothing happened, i tried the ram in every slot and still nothing happened, the screen just stays blank everytime with no signal so i cant get into bios to see if the ram is even registered and is the right kind, when i put the old ram back in i can get into the bios and the ram frequency is set to auto, but i changed it to DDR4 2666 and again tried it in every lot and nothing happened, i have also tried it in my other pc and still nothing happens, blank screen and no signal.

so am i looking at duff ram or is there something im missing, something i am supposed to do in the bios, i would have thought any ram that the motherboard supports could just be plugged in and work straight away, any help would be great and is there a way of getting into bios with a blank no signal screen so i can at least see if the ram is registered
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