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5th August 2018, 02:33 | #1 | Link |
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DTS-HD MA encoder sticks in "Pending" [SOLVED]
I have my serial number for version 2.5 and 2.6, yet despite the serials being accepted (yes, they are legitimate) the encoder sticks on "pending" and will not continue.
No idea why - can anybody help? It did work on my Win 7 PC, but that C drive died and it is in the repair shop so desperately need to get these encodings done as I have deadlines to meet so installed on a different machine but to no avail. Stuck and desperate EDIT No worries - found a fix. I simply ran the JAR file directly from in Program Files, and this is now working just fine. Just not off the short cut that gets installed - weird, huh?
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www.opusproductions.com Multichannel Audio Productions DVD-Audio/Video Authoring specialists Last edited by tebasuna51; 3rd September 2020 at 11:08. |
6th August 2018, 12:07 | #2 | Link |
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On similar occasions I found .exe- or .jar-bound network communication settings being responsible for certain applications not starting up or crashing on close.
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6th August 2018, 12:20 | #3 | Link |
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That's a thought - how would I check this, as on looking in the Anti-Virus app settings it does indeed seem that the Java is blocked.
This is bizarre, as the DTS-Pro series encoder runs just fine from the shortcuts yet the DTS-HD MAS only runs if I directly run the actual JAR file for it (and at this point everything runs perfectly). I should also add that it is in Windows 7 I cannot get past "Pending", having tried both "run as administrator" as well as in various compatibility modes. On the XP system the GUI will not launch at all from the shortcut yet runs fine from the JAR itself. Still, all that really matters right now is that it will run on XP (I keep an XP system purely for DVD-Audio authoring, as the Sonic/MEI tool simply does not run on anything newer - at least to date I have never been able to get it to run correctly) and that will have to suffice until I get my main DAW back from repair.
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7th August 2018, 01:00 | #4 | Link |
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The Java dependencies on my 2nd Win7U64 were hard to trace.
Besides of the mentioned network communication settings (I allow all now) some Java versions were more susceptible than others (8u111). I had to call off DEP as far as possible [bcdedit.exe /set {current} nx AlwaysOff] and finally install Java 8u144 into my standalone folder _PROG, not in Programs(86). Now all Java seems fine. Oh and a mcvcr71.dll was giving headaches across different softwares too: Diagnosed on 06.10.2015 with nirsoft CurrProcess: All offending Programs had indeed loaded following DLL ================================================== Module Name : MSVCR71.dll Base Address : 0x7C340000 Module Size : 0x00056000 Version : 7.10.3052.4 Description : Microsoft® C Runtime Library Company : Microsoft Corporation Product Name : Microsoft® Visual Studio .NET Modified Date : 12.01.2004 09:00:00 File Size : 348.160 Filename : C:\Windows\system32\MSVCR71.dll File Attributes : A ================================================== Version was too old ! A newer solved it: 7.10.6030.0 from 11.07.2006 !
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"To bypass shortcuts and find suffering...is called QUALity" (Die toten Augen von Friedrichshain) "Data reduction ? Yep, Sir. We're that issue working on. Synce invntoin uf lingöage..." |
7th August 2018, 07:44 | #5 | Link |
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It's all a bit of a bugger and no mistake.
I confess I am not looking forward to getting things working again when I finally get my DAW back - this will also be a secondary Blu-ray system, and as such will require Java to be at a certain level (or SafeGuard will not run) as well as a second install of Java (for the MAS encoder) - I may well end up trying to install the MAS encoder on the primary Blu-ray authoring system but the drawback there is again the potential for conflicts in the Java runtimes and I cannot live without SafeGuard working as it is absolutely mandatory for us to be using signed certificates now we are loading graphic content straight off the discs using the 00000 folder in the JAR section. It all seems to me to be a bit on the risky side to chance breaking a working Safeguard application just to get a perishing encoder installed. Needless to say DTS are of no help at all - all I have had back from them is that the MAS encoder is no longer developed or supported and I need to upgrade to the DTS-X encoder - which is currently Mac OSX only so not much help there considering that I dropped close to $1500 on this software in the first place.
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7th August 2018, 22:21 | #6 | Link |
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I'm with you.
That is the sole reason I have to keep multiple systems up and running. Up to three WinXP32 laptops for yesterday's irreplaceable hardware, drivers, formats and tasks, up to two Win7U64 machines for more recent jobs. One fine day each will have its purpose, at least to have a fallback system at hand. Right from the start it wasn't my intention to have a farm like that, but the wo-o-ords got in the way ♩♪♪♫♫♬♬("There is no language in our lungs", XTC)... Forgot one last tip, maybe not applicable only for FritzBox users: I had an old (and perfectly working) FritzBox! hardware-based firewall active which would only allow approved-by-me-applications in and out, and alas: I had to finally disarm that too...
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"To bypass shortcuts and find suffering...is called QUALity" (Die toten Augen von Friedrichshain) "Data reduction ? Yep, Sir. We're that issue working on. Synce invntoin uf lingöage..." |
8th August 2018, 07:48 | #7 | Link |
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I just found out that directly running the JAR does not work as I thought it did either!
Tried this last night & I got a "license information was not retrieved" error. SO what happens is this - run the GUI shortcut (which does not load, but does start the Jobqueue process) and then run the dtsencoder.jar file - this will work. Madness. BTW - what XTC album is that one? I ask as we are doing the current Blu-ray reissues & I don't recognise the lyric.
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9th August 2018, 18:23 | #8 | Link |
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It's from XTC's Black Sea album...
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9th August 2018, 18:30 | #9 | Link |
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How stupid am I?
We only did this one last year on Blu-ray Audio. I guess I cannot remember everything.....
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9th August 2018, 19:01 | #10 | Link |
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Well... Don't panic too much about the memory loss Neil. Carry on the good work
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17th July 2020, 19:59 | #12 | Link |
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Dts hd Master Audio suite
Bonsoir tout le monde,
Nous venons installer Dts hd Master Audio suite. Quand on lance rien ne passe, pourtant il s'est bien installé. On a désactivé les réseaus Ethernet, pareil , merci de nous aider. Ctd |
17th July 2020, 22:55 | #13 | Link |
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Forum rules:
13) The official language is English. Outside the translator forum English is the only allowed language. Maybe you need Java 32 bits, not only Java 64 bits
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18th July 2020, 17:31 | #16 | Link |
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We downloaded java and installed. Now DTS HD Master Audio tools works but not DTS HD Master Audio. Maybe we are using Windows 10 Pro 64 bit and the other 32 bit because we pressed onWindows 10 Pro 64 bit and the other 32 bit because we pressed on Ctrl + Alt + Del
and see and see . . . Last edited by Singphcholphay; 18th July 2020 at 17:44. |
19th July 2020, 10:39 | #17 | Link | |
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