MPC Home Cinema crashes when playing a DVD

jez9999 · 13th March 2010, 16:57

Title says it all, really. This is a relatively recent install of Windows, I haven't changed my hardware and this was working OK on a previous install of Windows so I think it's a software problem. When I go into MPC, click 'Open DVD', and select my DVD drive, MPC simply crashes. Any ideas as to what might cause this or how I might go about diagnosing it? Thanks.

dukey · 13th March 2010, 22:29

region fail
see
http://forum.doom9.org/showthread.php?t=153191

jez9999 · 13th March 2010, 22:39

I don't really understand the relevance of that thread to my problem, dukey, perhaps you could elaborate. Especially considering this was working in my previous Windows XP install...

dukey · 13th March 2010, 22:56

if the region is set wrong, mpc will just hang indefinitely

jez9999 · 13th March 2010, 22:57

It doesn't hang. It crashes, and Windows pops up a crash dialog.

dukey · 13th March 2010, 23:02

well the crash dialog might be helpful if you want people to help you

jez9999 · 14th March 2010, 00:38

It's a standard Windows crash dialog, like "An unhandled exception has occurred in...".

namaiki · 14th March 2010, 09:06

occurred in what module? I think it usually mentions.

Also, what Video renderer.

jez9999 · 14th March 2010, 10:22

The only relevant info I see is '... occurred in mpc-hc.exe [3240]'.

Video renderer is DirectShow - System Default, Old Renderer, and Overlay Mixer all crash the same.

Razoola · 14th March 2010, 10:31

Quote:

Originally Posted by jez9999

I don't really understand the relevance of that thread to my problem, dukey, perhaps you could elaborate. Especially considering this was working in my previous Windows XP install...

What hes says is after a new OS install you will need to set the region of the DVD player. Simply goto winxp device manager, find your DVD drive and click properties. One of the tabs you see will be region. You need to set this before MPC will play DVDs, note this setting can be changed 5 times only if I remember right.

Raz

jez9999 · 14th March 2010, 10:42

Razoola: I also have Elby DVD Region Killer running which ought to eliminate this requirement.

Razoola · 15th March 2010, 05:50

Quote:

Originally Posted by jez9999

Razoola: I also have Elby DVD Region Killer running which ought to eliminate this requirement.

I think its possible you still need to set the region the first time before those kinds of programs will correctly work.

Midzuki · 15th March 2010, 06:34

Just a wild guess: probably there is some driver or software which is conflicting with MPC(-HC). Have you tried to open a DVD in Windows Media Player? If even WMP is unable to play DVD-Video, then the registry went screwed somehow. Not so rarely, this can be caused by malware. Just my $1.99.

jez9999 · 15th March 2010, 19:04

Heh, screwed somehow. Great diagnosis. ;-)

Midzuki · 15th March 2010, 20:21

At least you'd be sure the problem does NOT come from Media Player Classic itself. Be ready for (another) fresh re-install of the OS, just in case... you really have to do that.

13th March 2010, 16:57	#1 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	MPC Home Cinema crashes when playing a DVD Title says it all, really. This is a relatively recent install of Windows, I haven't changed my hardware and this was working OK on a previous install of Windows so I think it's a software problem. When I go into MPC, click 'Open DVD', and select my DVD drive, MPC simply crashes. Any ideas as to what might cause this or how I might go about diagnosing it? Thanks.

15th March 2010, 20:21	#15 \| Link
Midzuki Unavailable Join Date: Mar 2009 Location: offline Posts: 1,480	At least you'd be sure the problem does NOT come from Media Player Classic itself. Be ready for (another) fresh re-install of the OS, just in case... you really have to do that. Last edited by Midzuki; 16th March 2010 at 01:30.

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13th March 2010, 22:29	#2 \| Link
dukey Registered User Join Date: Dec 2005 Posts: 560	region fail see http://forum.doom9.org/showthread.php?t=153191

13th March 2010, 22:39	#3 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	I don't really understand the relevance of that thread to my problem, dukey, perhaps you could elaborate. Especially considering this was working in my previous Windows XP install...

13th March 2010, 22:56	#4 \| Link
dukey Registered User Join Date: Dec 2005 Posts: 560	if the region is set wrong, mpc will just hang indefinitely

13th March 2010, 22:57	#5 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	It doesn't hang. It crashes, and Windows pops up a crash dialog.

13th March 2010, 23:02	#6 \| Link
dukey Registered User Join Date: Dec 2005 Posts: 560	well the crash dialog might be helpful if you want people to help you

14th March 2010, 00:38	#7 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	It's a standard Windows crash dialog, like "An unhandled exception has occurred in...".

14th March 2010, 09:06	#8 \| Link
namaiki Registered User Join Date: Sep 2009 Location: Sydney, Australia Posts: 1,073	occurred in what module? I think it usually mentions. Also, what Video renderer.

14th March 2010, 10:22	#9 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	The only relevant info I see is '... occurred in mpc-hc.exe [3240]'. Video renderer is DirectShow - System Default, Old Renderer, and Overlay Mixer all crash the same.

14th March 2010, 10:42	#11 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	Razoola: I also have Elby DVD Region Killer running which ought to eliminate this requirement.

15th March 2010, 06:34	#13 \| Link
Midzuki Unavailable Join Date: Mar 2009 Location: offline Posts: 1,480	Just a wild guess: probably there is some driver or software which is conflicting with MPC(-HC). Have you tried to open a DVD in Windows Media Player? If even WMP is unable to play DVD-Video, then the registry went screwed somehow. Not so rarely, this can be caused by malware. Just my $1.99.

15th March 2010, 19:04	#14 \| Link
jez9999 Registered User Join Date: Jun 2007 Posts: 12	Heh, screwed somehow. Great diagnosis. ;-)